Watch really should have a contact page. Websites ranging in size and class originating from a local restaurant to your Fortune 500 company, have contact pages.
Within current startup We have a number of requests… with the pizza delivery guy letting us know he was at the cab end door to potential investors looking to chat with our m***gement team.
If you find yourself setting the contact page (and finding the traf*** volume of your local restaurant) you possibly will not be thinking about how to m***ge your contact requests when site traf*** increases. However you should.
Consider creating automation that alerts support, sales or some other stakeholders inside your company when a communication request comes through. You may create a dropdown field in a form for types of contact requests. It is possible to arrange logic generally in most marketing automation platforms that sends email alerts to the right resource within your startup based upon what sort of request the viewer selects.
I had been buried with contact requests as we launched beta. Like a cloud-based product I saw many product support requests. And we all mapped form submissions on our contact page to develop support tickets in Zendesk.
Make sure that you set up redundancies so contact requests (important ones!) don't explore an individual recipient's inbox. You are able to alert multiple recipients, create reminder emails, or trigger automatic replies to call requests with information that could solve their problem.
This 's all a breeze to create with all-in-one marketing platforms like HubSpot.
Have a look at my website:
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